Return & Exchange Policy
At Golf Dunia, we want to ensure you are completely satisfied with your gear. While we do not offer monetary return, we provide a straightforward exchange process to help you get the perfect fit for your game.
Exchange Policy
If you have purchased a product directly from Golfdunia.com and find that the size is incorrect or the fit is not right, you are eligible for an exchange.
- Eligibility: Exchanges are applicable only for sizing issues on products purchased directly through our official website.
- Process: To initiate an exchange, please visit our “Contact Us“ page. Our team will review your request and provide confirmation for the exchange order.
- Condition: Items must be in their original, unused condition with all packaging and tags intact to qualify for an exchange.
No-Refund or Return Policy
Golf Dunia strictly maintains a 0% refund policy. * We do not offer 100% returns for cash or credit refunds under any circumstances.
- All sales are final regarding monetary transactions; however, we are happy to assist you with a product exchange to ensure you have the right equipment.
Exclusions
As noted in our product-specific guidelines:
- Consumables & Accessories: Items such as golf balls, gloves, and other consumables are generally excluded from exchange once opened to ensure quality and safety for all customers.
- Golf Clubs: Specific exchange conditions may apply to clubs. Please refer to the confirmation provided by our team upon contacting us.